I’m so glad you’ve decided to work with Rosebud Calligraphy to elevate your special day! I am excited to have the opportunity to help you create the perfect first impression. Here’s a quick review of how we’ll work together…

*GET IN TOUCH WITH ME*
Please fill out the contact form to start the process of securing your spot in my calendar. After this, I will reach back out via email to confirm a few more details and provide availability and a custom quote.

*LETTER OF AGREEMENT & DEPOSIT*
Once you approve the quote, we will discuss dates of when items are due. After we have set an agreed date, I will send you a letter of agreement to review and return along with a 50% non-refundable deposit via credit card. These are both due before any calligraphy work can begin. The remaining 50% and any additional costs incurred will be invoiced once your order is completed and will be due via credit card before shipped back to you.

*ENVELOPES & GUEST LIST*
The date agreed upon is the date your envelopes and/or items are due in hand. Please be sure to include an extra 20% of all items (i.e. 100 envelopes would be require an extra 20) to account for ink splatter or human error that can come with hand-written work. Remember that delivery timelines for shipping companies vary and allow for this. An Excel document will be emailed to you for your guest list; this is the only format guest lists will be accepted. I am happy to provide an addressing etiquette guide you can follow if you would like. This list will need to be completely reviewed for spelling and grammatical errors as I will write your list the way it is provided. If you have any questions about your list, please ask prior to submitting.

*FINAL INVOICE & SHIPPING*
Typically turn around time is three weeks for envelopes, place cards, and escort cards up to 150 pieces however can vary based on my schedule. Once your order is completed, I will send you the final invoice via email and we can set a date for return. All calligraphy shipments are sent via UPS Ground however can be upgraded to next day or 2nd day shipping methods. Rosebud Calligraphy is not responsible for errors made by any shipping vendors including USPS, UPS, and FedEx. I make every available effort to ship your order in a timely manner however sometimes shipping delays on account of the carrier are unavoidable. If you are local to the Orlando area, we can meet in person to exchange your order.

*REVIEW & ENJOY!*
Please review your order within 48 hours of receiving to ensure there are no corrections to be made. For any corrections needed, please email a list including the name and address of the guest within 48 hours of receiving the order, indicating which errors were on account of the calligrapher. Later additions or corrections on account of client will be billed directly to client with an additional set-up fee. Corrections are typically completed and mailed within 5 business days and are sent via USPS. Extra envelopes will be returned at your request. Once the completed order is in your hands, it’s time for you to enjoy and send them out to your guests!

Because all work is done by hand, there may be slight variations throughout the order including color, size, style, centering, spacing, and margins. This is part of the glamour of the art rather than a standard font. Corrections due to personal preference will be made at the expense of the client.

Rosebud Calligraphy has a minimum order of $300.

The sky is the limit! Glass, fabric, leaves, oyster shells… let’s chat about what you’re thinking. Additional charges may apply depending on the complexity of the medium, so please inquire for pricing.

Standard turnaround time is three weeks for envelopes, place cards and escort cards up to 150 pieces. Orders requiring less time than this will be considered a rush order with a 50% charge.

YES! The quality of the paper can make or break the final product as paper that is textured, porous, metallic/ glossy or dark is more difficult to write on. Additional charges may be applied for these items and may also require a longer turnaround time.

If the order changes after the deposit has been paid (increase in envelopes, addition of place cards, etc) the balance due will be adjusted before delivery of the completed items. If the scope of the order is reduced to below the level of the deposit, no refund will be made. If you need to cancel the order, the deposit is non-refundable and you will be billed for any work completed that exceeds the deposit amount.